Privacy Policy
Last updated: December 8, 2025
1. Introduction
Galadriel Tech Solutions Inc. ("TraceChain", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email, phone number)
- Company information
- Account credentials
- Communication preferences
- Technical support inquiries
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Respond to your inquiries and support requests
- Send product updates and security notifications
- Improve our services and develop new features
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, please note that your raw supply chain data never passes through our systems—we only process cryptographic hashes to maintain maximum privacy.
5. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your explicit consent
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
7. Cookies and Tracking
We use essential cookies to ensure our website functions properly. We do not use tracking cookies or third-party analytics without your consent.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@tracechain.ca